Privacy Policy

📋Introduction

bd998 is Bangladesh's trusted online casino and sports betting platform, offering cricket betting, live casino games, slots, crash games, and more. We are committed to protecting the privacy and personal data of every user who accesses our services. This Privacy Policy describes in detail how we collect, process, store, share, and protect your personal information when you visit or use the bd998 platform at https://bd998.pro.

By accessing or using bd998, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform. We encourage all users to review this document periodically, as it may be updated from time to time to reflect changes in our practices or applicable laws. This platform is strictly for adults aged 21 and above.

📥Information We Collect

We collect several categories of personal information to operate, maintain, and improve our services. The types of data we may gather include but are not limited to the following:

• Identity information: full name, date of birth, username, and government-issued ID details provided during account registration or KYC verification.
• Contact information: email address, phone number, and physical address (city and district within Bangladesh, such as Dhaka, Chittagong, Sylhet, or Rajshahi).
• Financial information: transaction records, deposit and withdrawal history, payment method details (such as bKash, Nagad, Rocket, or Upay account references), and account balance history.
• Usage and behavioral data: pages visited, games played, bets placed, session duration, clickstream data, and activity patterns within the platform.
• Device and technical data: IP address, browser type, operating system, device identifiers, screen resolution, and Bangladesh Standard Time (BST, UTC+6) timestamps.
• Communications data: any correspondence you send us via support email, feedback submissions, or account-related communications.

⚙️How We Use Your Information

The personal data we collect serves specific, legitimate purposes. We do not use your information beyond what is necessary for the operation and improvement of bd998's services. The primary uses are as follows:

• Account management: creating, maintaining, and verifying your bd998 account, including identity verification and KYC compliance.
• Transaction processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfers including Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank.
• Service improvement: analysing usage patterns and behavioral data to enhance platform performance, game offerings, and the overall betting experience.
• Responsible gaming compliance: monitoring account activity to detect signs of problem gambling and applying safeguards such as deposit limits or account restrictions in accordance with our Responsible Gaming policy.
• Security and fraud prevention: detecting, investigating, and preventing unauthorised access, fraudulent transactions, and other illegal or prohibited activities on the platform.
• Legal obligations: retaining and disclosing information as required by applicable laws, regulatory requirements, or lawful orders from competent authorities.

🤝Data Sharing & Disclosure

bd998 does not sell, rent, or trade your personal data. We may share your information only in the following limited and necessary circumstances:

• Service providers and technology partners who operate under strict data processing agreements and assist bd998 in delivering platform features, payment processing, fraud detection, or customer support.
• Payment intermediaries — including bKash, Nagad, Rocket, Upay, and banking partners — solely for the purpose of processing your financial transactions.
• Law enforcement or regulatory bodies when we are legally required to disclose information, or when disclosure is necessary to protect the rights, safety, or property of bd998 or its users.
• Business successors in the event of a merger, acquisition, restructuring, or asset transfer, in which case your personal data may transfer as part of the business assets — subject to equivalent privacy protections.

In all circumstances, any third party that receives your data is bound by confidentiality obligations and is prohibited from using your information for any purpose beyond what bd998 has authorised.

🍪Cookies & Tracking Technologies

bd998 uses cookies and similar tracking technologies to operate key platform features, remember your preferences, analyse site performance, and deliver a consistent user experience across sessions. Cookies are small text files stored on your device by your browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until manually cleared or their set expiry date passes).

You may configure your browser settings to refuse or delete cookies at any time; however, please note that disabling cookies may impair certain platform features, including login persistence and personalised settings. By continuing to use bd998 with cookies enabled in your browser, you consent to our use of cookies as described in this policy.

🗓️Data Retention

We retain your personal data for as long as your account remains active or as necessary to provide our services. Once you close your bd998 account, we will retain your data for a further period as required by applicable law and our internal compliance obligations — generally between three and seven years depending on the nature of the information and the legal basis for its retention.

Financial transaction records are retained for a minimum of five years following the completion of each transaction, in line with anti-money-laundering best practices. After the applicable retention period has elapsed, your data is securely deleted or anonymised so that it can no longer be associated with you personally.

⚖️Your Rights & Choices

As a user of bd998, you have rights with respect to the personal data we hold about you. Subject to verification of your identity and applicable legal limitations, you may exercise the following rights by contacting our support team:

• Right of access: request a copy of the personal data we hold about you, including a summary of how it is processed.
• Right of rectification: request correction of inaccurate or incomplete personal data held in your bd998 account.
• Right of erasure: request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to overriding legal retention requirements.
• Right to restrict processing: request that we limit how we use your data in circumstances where you contest its accuracy or the lawfulness of our processing.
• Right to object: object to our processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe, typically within 30 days. We may ask you to verify your identity before acting on any request to ensure the security of your account and data.

💳Payment Data Security

bd998 takes the security of your financial data very seriously. All payment transactions processed through our platform — whether via bKash, Nagad, Rocket, Upay, or direct bank transfer — are routed through encrypted, verified payment channels. We do not store full payment instrument details (such as complete mobile wallet credentials or full bank account numbers) on our servers beyond what is strictly necessary for transaction reconciliation.

Our platform uses SSL encryption to protect all data in transit between your device and our servers. We also implement server-side security measures including firewalls, intrusion detection systems, and regular security audits. Despite these measures, no online system can guarantee absolute security; users are advised to keep their account passwords confidential and to immediately notify bd998 if they suspect unauthorised access to their account.

🔞Children's Privacy & Age Restriction

bd998 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from any person under the age of 21. If we become aware that personal data has been submitted by or on behalf of an individual under 21, we will delete that data promptly and close the associated account without notice. Parents and guardians are encouraged to monitor the online activity of minors in their care and to use appropriate parental control tools to prevent underage access to gambling platforms. If you believe a minor has accessed bd998, please contact us immediately at [email protected].

🔄Changes to This Privacy Policy

bd998 reserves the right to update, modify, or replace this Privacy Policy at any time. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their registered email address or via a prominent notice on the platform. The most current version of this Privacy Policy will always be accessible at https://bd998.pro/privacy-policy.

Your continued use of bd998 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and may request deletion of your account and associated data by contacting our support team.

📧Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bd998 handles your personal data, please do not hesitate to reach out to our support team. We are committed to responding to all genuine privacy-related enquiries in a timely and transparent manner.

Email: [email protected]